FAQs
Q: Do I have to create an account?
A: Accounts are recommended, but not required. You can checkout as a new customer.
Q: What other payment options do you offer?
A: We now offer multiple payment options via all major credit cards, PayPal, Amazon Pay, Apple Pay, and Lay-Buys (Lay Away for a maximum period of 3 months).
Q: Do you ship to APO/FPO mailing addresses?
A: Yes. The option is available in the drop down menu. We recommend selecting priority mail to receive your package between 7-10 days.
Q: Are the headwear true to size?
A: OCP and ABU patrol hats are not true to size. Please add 1/4 size to your normal size before you place your order. MARPAT and NWU III 8-pt covers are true to size.
Your normal OCP Size
|
Keep Your Hair Headgear size
|
7 | 7-1/4 |
7-1/8 | 7-3/8 |
7-1/4 | 7-1/2 |
7-3/8 | 7-5/8 |
7-1/2 | 7-3/4 |
7-5/8 | 7-7/8 |
7-3/4 | 8 |
7-7/8 | 8 |
8 | 8 |
Q: Can customers request name tape and rank with cap orders?
A: Unfortunately, this service is not available at this time, but will be available in the future.
Q: Can military issued headwear be altered?
A: Our commercial military surplus headwear products are sewn to military specifications. The installation of satin or silk lining to eliminate friction between cotton/nylon/wool fabric and hair to prevent hair loss around hair edges does not change the basic design or intended concept of fit.
For additional inquiries, please reference the following:
AR: AR 670-1, par 1-6b; AR 700-84, par 13–8
AF: AFI 36-2903, par 6.2.9.1
N: Article 3603.1
M: MCO 1020.34H, par 1008-1